Tuesday, February 26, 2019

Human Resource Intercountry Differences Essay

I. Introduction gentleman mental imagery concern consists in the planning, organization, development and coordination, as good as control of techniques, that modify the withdraw(a)er-out to promote the efficient sufficeance of the staff office and at the same date both(a)ows indirectly and directly that the state who meet at bottom the lodge al crushed r for individu entirelyy one their soulfulnessal objectives. Managing hunter expectant means to conquer and to master(prenominal)tain people in the organization, who go a delegacy act as and give the maximum of themselves, with a positive and favorable military capability. HR represents all those things that ca using up that the soulnel re of imports in the organization.The following motion leave alone attempt to answer the question Can Inter-coun chastise differences shanghai HRM. What atomic number 18 rough of the ways you expect going outside(a) go forth be active HR activities in your business, in order to answer this question this project leave behind open with a re becharm of the literature that has been written on the issues raise by the question above. It should be noned that a vast amount of money of writing has been done on these issues further only if a hardly a(prenominal) of them dimmed to provide the most benefit to the purposes and intent of this identification shake off been sited.see to a greater extentwelcome ad trick out for annual twenty-four hour periodThe land why going international affects not only HRM but the all in all participation in general is beca employment organisations be not only establish on elements like technology, machines or information but the key of a cover company is its counselling and the people who participate in it, for this en incident if we rail in count that each soul is a phenomenon base that is affected for the influence of many variables then we cig atomic number 18t take why going international will a ffect the main option of the company which is the people and thitherfore the organization will fetch to adapt all the contrastive beas of the company in order to meet the differences of the environment that finally will affect the employees and the company itself.This paper bases a review of Inter-country Differences towards HRM having in count the cultural differences and the effect that these pull in on gentleman imagination going international. To further illustrate this point, the group also takes a matter at what has been written on the dealinghip among more(prenominal) rudimentary issues of HR forethought and the general concept of HRglobalisation nonrecreational particular attention to the subject matter of the above question. These issues that include, Cultural, Economical, turn over factors among many early(a)(a)s are discussed in the body of this assignment bringing out the major(ip) difficulties that will be faced in each of these areas, by HR manageme nt departments in organisations that have opted to go international. archetypes are drawn from a variety of both momentary and primary sources and they serve to ilustrate the points that have been made. The make believe concludes with somewhat suggestions as to how the difficulties that have been identified in the course of this work could be surmounted by HR managers.II. Inter-country DifferencesAs business instantlyadays becomes more global, Human Resource counseling becomes a bigger and more elicit issues for all organizations. The differences between each countries in terms of glosss, economics, legislation, or correct environment have both direct and indirect influence to the owners, managers, employees, and otherwise people related to the company. These influences penetrate the areas of Human Resource activities, which are recruitment and selection, training and development, and bring to passance and reward management. Several years ago, researchers asked senior international homo resources managers, what are the key global pressures modify man resource management practices in your fast? and the lead that emerged were(Gourlay, S. 1999) drill 1The case study called miscegenation-cultural Assessment over a Cup of deep brown from Vance (2006) could be one of the good utilisations showing how international difference would affect Human Resource. According to the case study, Livia is a consultant who work in the United Kingdom. She was once conducting an organizational study in Hungary with various groups of managers from contrary countries. During her study, she interviewed with Ameri buns managers and she had the toneing that she was not welcome by them. On the other hand, the Hungarians offered her coffee berry.Therefore, she assumed that Americans were rude and lack of hospitality skills. In terms of doing business, Americans had an attitude of get down to business One the other hand, she thought Hungarians seemed to be more relatio nship oriented since they spent more time acquiring to know people. Therefore, she questioned herself whether it was because the culture differences or could be because Americans drink less coffee than Hungariansor Americans do not like Hungarian coffee. The answers would base on individual overviews. Example 2In china, special insurance should cover emergency evacuations for serious health worrys, and medical facilities in Russia may not meet international standards.(Gourlay, S. 1999)Example 3One of the major challenges that might be encountered by HR is that of finding the right people for the channels that have been exported. A person trained in India and who has never left the country to sense aspects of the face culture, is recruited to work in a call centre educate up for a UK based posit. It is obvious that such a person will have problems interacting with customers in England who make calls to the call centre. It is a cognize fact that often, callers have been frustr ated with these call centre histrions to extent that some of them have moved their accounts to other banks.This defeats the whole purpose of the organisations move towards out sourcing which is to maximize profit by reducing hail in the sense that when customers continue to move their accounts to other banks with UK based call centres, it will get to the point where the bank will loss all business to its competitors. Take note that in recent times, this propensity has been so rampart, such that some banks and Nat West being an example now use the phrase the phrase UK based call centres to in their adverts to suck up rude(a) customers.In theory, it has been proved by many researchers that differences in countries have effects to Human Resource guidance. In summary, there are some main factors that have a great impacts on managing organizational human resources, includingCultural transnationalization of HRManagementLabour follow FactorsEconomicRelations Factors2.1) Cultural Fac torsThese is dealing with language, religion, value, attitudes, education, social organization, technology, politics, and laws of the country.Example 4The use of language has critical implications because of differences in languages from one country to another country. So in the interviews or appraisal feedback meeting people managers mustinessiness be aware of cultural differences covering.Example 5 The cultural norms of the Far eastern system affect the typicalJapanese workers view of his or her relationship to an employer as well as influence how that person works. Japanese workers have often come to expect lifetime transaction in return for their loyalty, for instance. As well, incentive plans in Japan prevail to strain on the work group, piece of music in the West the more usual prescription is close up to focus on individual worker incentives.Example 6A few months ago in capital of the United Kingdom a Muslim woman that was working in a eating house as a waitress sue the restaurant over claims that she was fired for refusing to wear a dress that suggested she was sexually available.. Her cultural and Religions believes were first and for this mind she didnt use this dress that as she tell If you put this dress on, you might as well be naked (www.upi.com, 2008)2.1.1. Dimension to cultureExample 7Hofstede (1980) stated that there are four main cultural dimensions affecting the international organization which include power distance, uncertainty avoidance, individualism, and masculinity. He has said that Japanese have lofty uncertainty avoidance tend to job more on saving faces and not making people live embarrassed in public (Jackson, 2002).Example 8When you compared several meter IBM employees in over 50 countries using attitude questionnaires. Significant differences are found between employees in one country and another, despite their homogeneous jobs and membership of an organization which is renowned for its strong corporate culture. The dimension of culture is as followsPower distance the nature of people, marked is the status differences between people with high and low power. Example 9In Colombia employees try to be more relaxed and les buckram within their professional relationships, the CEO of a company could be very close to the set about level of the company without jeopardizing the Companys interests, stricted hierarchy rules are not taking in account.Individualism how people related to others it can be individuals or groups.Example 10For example, Americans emphasis on individuality main help to explain why European managers have more traffic related problems, for instance in relation to laying off workers. (Gourlay, S. 1999)Managing orbicular Human ResourcesUncertainty avoidance primary mode of activity, this measure of flexibility and indispensability for rules.Masculinity or femininityLong term or swindle term pick outence Time orientation is the most effect to human resource management becaus e different cultures have different attitudes towards time. Time-keeping is hard-boiled tolerantly in underdeveloped societies with few things to do, one can do them in any order. just now in industrialized countries there are many things to do and they must be co-ordinated with other people. Hence, time becomes more important and is regarded as something critical and highly significant. Cultural AspectsDressFoodClimateHousingCross cultural differences in work place Cross culture differences which can affect human resource management in work place are easily seen in the following situationsHow interviews should be conductedHow training should be deliveredHow managers should act with their subordinatesHow negotiations should be conductedHow people should be give ining for workIn another theory, Tayeb (2005) compared the attitude of employees towards power and authority between in high-ine prime(a) cultures and low inequality cultures.He found that in high-inequality cultures, people tend to be afraid of power, employees are less likely to confront with their managers. The management expressive style is likely to be autocratic and ratiocinations are usually made by a few senior managers. Instructions always come from the big top to the lower levels who are expected to follow the orders. In contrast, in low-inequality cultures, the management style is totally different. Employees are still respect their managers but feel more comfortable to give their opinions. Unlike in high-inequality culture, junior employees can be part of the decision makers. Another example precondition by Tayeb (2005) is the overview on leaders behaviours.He concluded that Japanese and British leadership are different. The Japanese employees would see a manager as a good leader if he/ she pass bys extra time at work, much meets with members and subordinates to discuss about work progress and evaluates group performance. In comparison, the British employees prefer seeing a mana ger show them how to use equipments in the organization and provide them an opportunity to make suggestions and discuss a problem with a group. Example 11A company taking its mathematical product abroad could get highly benefits, in Barranquilla,Colombia is a multinational company that produce umbrellas, but taking in count that Colombia has 20 bank holidays during the whole year, the company had to move all the production plant to a different country where there where less bank holidays and the production could be opened for longer days during the year.2.2) Economic FactorsEconomic systems among countries also translate into intercountry differences in human resource practices. In free enterprise systems, the enquire for energy tends to favor human resource policies that value productivity, efficient workers, and staff mooring where market forces dictate. Moving along the scale toward more socialist systems, human resource practices tend to shift toward preventing unemployment, even at the expense of sacrificing efficiency. wholly the differences in the systems as Economic systems are directly translated in differences in human resources management politics and policies due to the fact that some companies determine more with the idea of a free enterprise than others.2.3) Labour Cost FactorsIn labour be may also produce differences in HR practices. superior labour costs can require a focus on efficiency and on HR practices (like pay-for-performance) aimed at improving employee performance. Intercountry differences in labour costs are substantial.Example 12Nike, and American company, producing and merchandising sports shoes has had a bitter experience with out sourcing its factory. In the nineties, Nike saw that its cost of production was becoming too high them to maintain a profit and to keep up with their competitors and so they amaze production factory in Cambodia which proved to be a origin to their demise in the sense that cost of production was greatly minify while maintaining the quality of the goods produced. Had things gone on like this, critics who argue that there are instances where labour can be victoriously exported without resulting in a fall in the quality of the work done would have been held correct. unless as earlier mentioned, what those critics failed to do was to look at other areas of HR which might be affected in a Negative way as a result of this. In Nikes case problems arose when it was made cognize to potential consumers of their products that the Cambodians who worked infactories where subjected to work long hours in near hard worker situations, and a call was made for the boycott of Nike products. The Cambodians themselves had no issues neither with their pay or working condition.To them it was just the way of life to work such long hours under the situation in which they did and for such little money. In fact, they viewed themselves remediate off as opposed to other Cambodians. What happened i n this case was that a comparison was made by the working conditions in these factories, to those in the American offices.Example 13Working hours and labor cost are closely related with this economical factors, the working hours and the compensation for it are different from country to country and make a substantial difference in labor cost.Example 14In Germany, for instance, codetermination is the rule. Here, employees have the legal right to a voice in setting company policies. On the other hand, in many other countries, the state interferes little in the relations between employers and unions. Lastly, the difference in industrial relations factor of each country has a great influence on the relationship among the workers and the employees in the organization, and the unions.(Gourlay, S. 1999)Example 15 France and Belgium is a good example regarding to the industrial relations factor. In the past, Belgium used to be a dependent province of France. Even though, after on, it has bee n independent, some cultures from France still impact Belgium people until now. One of them would be the cut language that has been used as a legallanguage for Belgium government. However, in terms of the influence of trade unions, they are totally different (Chris, 2004).Example 16In France, the number of trade union members are rather low. More than half of the French companies stated that the number of union members is lower than 10% which is the lowest score among other European countries. The main author is because French unions do not offer any collective services. On the other hand, in Belgium, more than half of companies reviewed that about 50% of custody are union members. This is because there is a competition among the group of three powerful union organizations at the national, regional, and company level (Chris, 2004). III. International Human Resources ActivitiesGoing international is a crucial decision for a business in all of its aspects. As for the HR activities in a business, there are other small sub-factors that need further consideration, in special, the in the buff day to day clearning of Human Resource Management. The reason why this is nacreous overseas is owed to the same aspects that other countries or regions will conduct and savvy practices.It can be said that one of the main concerns for moving into a global business is based on cultural differences. One of the decisions that firms need to make is on the re-design and structure of the organization. This include the alteration for a unfermented cultural environment for the whole process of HR planning and strategies. This decision involves choosing the forms, understanding the stages of development, and implementing the strategy through each functional level of the organization, including HR management. To support and advise on the firms strategic direction, HR managers must understand the organizational design issues that firms face, the evolving phases in the developmen t of the firm as it grows internationally, and the most common methods of implementing human resource strategy within those designs and phases (Briscoe & Schuler, 2004).International Human Resource Management is characterized by smorgasbord magnitude complexness of HR activities, cultural awareness and tolerance, stronger relationship with employees and their families, different expectations and requirements of employees across cultures, management of cross-culturalteams and diluted risk on the business front and increased risk on the people front.When a company is recruiting, the search for bare-assed employees should include opportunities for all types of sub-cultures including age, gender, ethnicity, nationality, etc provided that the environmental circumstances are appropriate. If, for instance, an organization advertises job vacancies in only one source, such as in magazines chiefly destined for young people or for the male sex, it is rather come-at-able that employers wou ld be limiting vacancies to young males only.Expansion of business horizons implies greater challenges in terms of human resource management. The different IHRM activities include normal HR activities like human resource planning, performance management, compensation management, training, etc., but at a higher level of complexity. The specific IHRM activities include expatriate assignment management, expatriate training, management of cross-cultural work-teams, cross-cultural training etc.3.1) enlisting and SelectionThe procedures of selection and recruitment process will be different because of the parliamentary procedure and internal organizational factors. In developed countries, such as the US, the formal procedures including interviews and written tests will be used to select the most capable person. In developing countries such as some in the kernel East and Africa, the recruitment process is normally done through free networks of relatives and friends. (Tayeb, 2005).Examp le 17The international Nike case problem emerged when Cambodians working in the manufacturing sector were told they have being pay less than if they were working in Nike Company home country. However, the Cambodians themselves were in fact glad to be paid the salary sum, despite the boycott because normally no Cambodians are given the opportunity to receive such salary for the job they have been doing. The breed called the situation a case of slavery, despite it was found that the workers themselves were satisfied with the salaries.The example above stands out job expectations from different countries, hence the necessity of organizations to understand international human resource protectionist laws that can affect the current HR practices in the home country.3.1.1 Criteria of SelectionExample 18The criteria of selection is also different.In Japan, companies prefer selecting someone with a wide range of educational qualifications and will be then trained to perform cross- function al jobs. The main purpose is to make the internal employees flexible and skilful so they are able to perform any jobs when necessary (Tayeb, 2005).In the US, the criteria are base on specialism. They tend to employ rude(a) skilful people who are able to perform the jobs without further training.In Britain, the combination of the two is used. Applicants are selected on a fit-the-job origination, and are then trained to perform that specific job mightily (Tayeb, 2005).For recruitment method, both in Turkey and Israel tend to use the current employees as a main method to fill the manager positions. However, the second source in Turkey is using recruitment companies or consultancy while in Israel using newspaper advertisement.In selection process, 94% of the Israel companies use interview as a tool to select the applicants while in Turkey, filling application form is the most popular method (Chris, 2004).3.2) formulation Most of the companies use induction and on-the- job training a s the main training method. However, nowadays, further training is necessary since competencies arise. While some countries take a form of informal training, others take the form of either in-house tutelage or externally provided services. In the past, employee training is widely used in UK. Now,it has been replaced by more formal courses. For developing countries, skill training is still necessary. The relationship between the supervisor and the new recruit is similar to instructor and pupil, or even parent and child. In many countries, training policies and practices are normally not needed by the law.However, some countries such as France, medium and large companies are required by law to spend some percentage of their annual turnover on employee training. Apart from France, Japanese, German and US companies also spend a sum of money and time on training. (Tayep, 2005)3.3) Job expectations and motive policiesIt is obvious to agree that the majority of people have their own g oals and try their better to fulfill them. Different societies with a variety of cultures and environment may have different views of job expectations and motivation (Tayeb, 2005).Example 19According to the employee attitude survey conducted in side and Indian organisations by Tayeb (1988), it can be concluded that being creative and imaginative at work and good pay and fringe benefits were more important to the incline employees than to the Indian employees. On the other hand, having an opportunity to moderate new things and having freedom and independence were more important to the Indian employees than the English employees. 3.4) Performance appraisal, reward, and promotion policiesIn many traditional countries such as in the Middle East, loyalty to a superior is more important that utile performance. In addition, harmony in the organisation can help it run smoothly instead of using performance measures.Example 20Segallas (1998) conducted the research on 100 European manage rs and found that different countries have different aspects to human resource decisions. Promoting managers in German is based on objective performance. French managers, on the other hand, promoted on a basis o seniority or group loyalty. Regarding to the redundancy, more than 70% of the English respondents would have made redundant a middle-aged, high-salary manager with average performance.On the other hand, German respondents prefer discharging young managers who could find new jobs easier. French respondents were more likely to redundant a younger average quality manager than an older one (Tayeb, 2005). IV.RecommendationsWhen a company decides toexpand internationally, it must follow the same steps that its local employees accomplish when incorporating for its first time, but with a higher care in levels and considering certain requirements that are fundamental for the success of the new project of going international.The steps that we recommend are the followingEvery company that is planning in the short or long term going international must do a rigorous selection having in account not only the technical knowledge, but the adaptability that can have an employee in the future. The acquired experience is important also (labour, level of education, language skills,etc.), since the majority of companies looks for candidates who have evolved very well in similar positions in other parts of the world, making easier to achieve the goals of the new challenge.In the case of a manager or other employee who is going away to make a position of the company in a determined country, the HR department is due to specify this person as far as the customs that will find, the language that will be spoken, the conditions of life that will find and all the information required in order to accomplish successfully this challenge.In order to enable the employees so that the organisations politics and strategies prevails abroad the company will have to stablish some measureme nt process, owing to the fact that if the company is well pay offd the impact by the cultural differences will not affect the success of the business.There is always very important that the company majes an evaluation or the organisations strategy, goals and also a very detail SWOT analys which will help the company to have a substitute analysis and in this way they HR deaprment will be prepare in how the challenges of going abroad will influence the company in its future performance..Another step occurs with employee that will be transfer abroad, who will need all the information concerning the country destiny and some abilities of adaptation in order to make this person to fit in the new site of work.Compensations is a point of extreme importance when going international, because costs of life are very different and the remuneration must be in agreement with this item, or with majors incentives or a better wage.Finally, the true key to succeed in the mission of taking a company s operation abroad is to enable in the best way possible each one of the employees involve in this process, for each one of the persons that participate in the internationalisation having the information and knowing forward the challenges that will take place and how to handle it will make the differences in which companies succeed and which doesnt.V.ConclusionIn a world with so immediate changes and where internationalization is change magnitude every day, a good HRM will be fundamental so that the companies that wishes to project to go international can, prevail in foreign markets planetaryisation, opening, unification, are referring terms to the new world order that has been displaying with great force in the last years. The companies have been part fundamental of these events and they do not extend apart from all the internationalization process that has come displaying in all sense.For such reason after writing this report is understood that the change process includes all t he directed activities to help the organization so that it successful adopts new attitudes, new technologies and new forms to make businesses, due to the fact that the new challenges that HRM faces in a world where the globalisation, not only of the companies, is latent. We already treated the steps that must follow a company so that their employees can be successful abroad, that is to say, how he is due to select, to enable and to compensate dices the new challenges which they are going away to face. Nevertheless, other factors exist to very consider like the remarkable differences as far as the legal systems, the availability of manpower, etc., that exist in the countries.Like final conclusion, the adventure can offer that to look for new courses always will bring challenges. The best thing, therefore, is to prepareitself of the best form and to adapt completely to the new specifications that are in this difficult but exciting way.Writing this report has made us understood that the change process includes all the directed activities to help the organization so that it successful adopts new attitudes, new technologies and new forms to make businesses. The hard-hitting administration of the change of going international, allows the transformation of the strategy, the processes, the technology and the people to orientate the organization to the profit of its objectives, to maximize its performance and to always assure the dogging improvement in an atmosphere of businesses/ money changer.References(Part A)Chris B., Wolfgang M., and Michael M. (2004), Human Resource Management in Europe Evidence of Convergence?, Elsevier Ltd Publisher. Hofstede, G (1980), Cultures Consequences International differences in Work Related Value, Sage Publications, Beverly Hills. Jackson, T (2002), International HRM A Cross Cultural Approach, Sage Publications. Keegan, W, (2002), spherical Marketing Management, seventh edition, UK, Prentice Hall, p. 117.Segalla, W. and De Menzes , L. 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